Contact us

We are dedicated to providing timely and accurate answers to your inquiries.  We have provided several resources to better serve you.

Sales Department (sales [at] neshmedia.com) 
Hours of Operation: 24 x 7 via Email and Live Chat
Issues Handled: Any pre-sale or post-sale questions, regarding our services. 
Telephone - 1-800-903-0648 Ex. 1 (Monday-Friday 10:00am - 6:00pm ET only)

Support Department (support [at] neshmedia.com) 
Hours of Operation: 24 x 7 via Email and Live Chat 
Issues Handled: Any and all technical issues/problems related to your hosting account. 
Telephone - 1-800-903-0648 Ex. 3 (Monday-Friday 10:00am - 6:00pm ET only)

Billing Department (billing [at] neshmedia.com) 
Hours of Operation: Monday - Friday 6:00am - 6:00pm ET 
Issues Handled: Any questions regarding an invoice or charge; any modifications, additions or terminations

Abuse Department (abuse [at] neshmedia.com) 
Issues Handled: Non-clients submitting a UCE/UBE/Spam Reports or Non-clients who wish to submit a DMCA complaint or other international violation of law.

Due to the extremely sensitive nature of many billing issues, we only deal with them via our ticketing system.

Mailing Address Contact us@